Charles June 11, 2019

How to Stop Amazon From Listening to Your Alexa Recordings

Amazon employees may be listening to the private conversations that you are having with your Alexa devices. This tutorial will show you how to disable these settings from Amazon's website or the Alexa app, so you can stop Amazon from using your data.

How to Stop Amazon From Listening to Your Alexa Recordings From the Alexa App

To stop Amazon from listening in on your Alexa voice recordings, follow these 8 simple steps from the Alexa app.

  1. How to stop Amazon from listening to your Alexa recordings Step 1

    Step 1: Download the Alexa App

    Download the Alexa app from the app store.

  2. Step 2: Open the Alexa App

    Open the Alexa app on your phone.

  3. Step 3: Tap on Settings

    Tap on the bar icon at the top left-hand corner and when the menu appears, select settings.

  4. Step 4: Choose Alexa Account

    Choose "Alexa Account".

  5. Step 5: Select Alexa Privacy

    Now Select "Alexa Privacy".

  6. Step 6: Tap Manage How Your Data Improves Alexa

    Scroll down until you see "Manage How Your Data Improves Alexa" and select it.

  7. Step 7: Turn Off Help Develop New Features

    Turn off the toggle button that says "Help Develop New Features" by tapping it. A popup window will appear saying "If you turn this off, new features may not work well for you", but go ahead and tap the "Turn Off" button.

  8. How to stop Amazon from listening to your Alexa recordings Step 8

    Step 8: Turn Off Use Messages to Improve Transcriptions

    Lastly, turn off any names listed under "Use Messages to Improve Transcriptions" by tapping on the toggle buttons. If you don't have a profile connected to Alexa Communications you can skip this step.

How to Stop Amazon From Listening to Your Alexa Recordings From the Amazon Website

To stop Amazon from listening in on your Alexa voice recordings, follow these 4 simple steps from the Amazon Website.

  1. How to stop amazon from listening to your alexa recordings from the amazon website step 1

    Step 1: Log in to Your Amazon Account and Go to the Alexa Privacy Page

    Make sure you are logged into Amazon and then type in or click this link https://www.amazon.com/hz/mycd/myx/#/home/alexaPrivacy/home to visit the Alexa privacy settings page. If you click this link and then login, you will be taken to a different page so log in first and then come back and click on the link.

  2. How to stop amazon from listening to your alexa recordings from the amazon website step 2

    Step 2: Click on Manage How Your Data Improves Alexa and Tap Help Develop New Features

    Look for a setting called "Manage How Your Data Improves Alexa" and select it. Now locate the toggle button named "Help Develop New Features" and click on it.

  3. How to stop amazon from listening to your alexa recordings from the amazon website step 3

    Step 3: Turn off Help Develop New Features

    When the pop up menu appears click on the "Turn Off" button.

  4. How to stop amazon from listening to your alexa recordings from the amazon website step 4

    Step 4: Turn off Use Messages to Improve Transcriptions

    If you have any names listed under "Use Messages to Improve Transcriptions" turn them off by clicking the toggle buttons next to each name. If you don't have a profile connected to Alexa Communications you can skip this step.

Pros and Cons of Disabling "Help Develop New Features"

Pros

Amazon won't be able to listen to the conversations you are having with your Alexa devices.

Cons

Your data won't be used to help Alexa improve it's human speech recognition and better understand it's users commands.

Disabling These Settings Won't Affect Your Alexa Device

When you disable these settings your Alexa devices will work the same as before without any problems. These settings are there to help Amazon potentially use your data to improve Alexa's speech recognition and give users the revelant information that they are looking for.

Amazon Alexa Data Usage

Your recordings are stored on a secure server where Amazon employee's randomly select recordings, where they listen to them, transcribe and input that data into the software. This data helps Alexa learn phrases and slang words that it might not of known, while helping it learn to give the user what it wants.

When you use the wake words (Alexa, Computer, Echo) Alexa will light up and begin waiting for you to tell it something. After you have said your command, that data is recorded and eventually stored on Amazon's servers where they keep these recordings.

Learn How to Delete Your Alexa Voice Recording History That Is Stored Locally

Even when you disable the help develop new features settings, your voice recordings are still stored locally and can be listened to at any time. To stop others from listening to the conversations that you are having with your Alexa devices, check out my tutorial by clicking the video above. It will show you how to quickly view, listen and delete your voice history so nobody can gain access to.

Amazon Data Storage and Protection

Amazon claims that your recordings/data is locked up safely behind a secure and encrypted server that uses multi factor authentication. It's said to be under constant watch to make sure it's up to date and not vulnerable to any security risks.

Why Is Amazon Listening to My Conversations

Amazon employess are listening to your recordings for the sole purpose of improving Alexa's human speech recognition so that it will be able to better understand your commands and needs. If you have ever asked Alexa to do something that the device didn't recognize it would either tell you that it doesn't understand or it would try to answer the question to the best of it's knowledge.

This is where Amazon's employees are assigned to listening to your recordings and transcribing them so they can feed that data into the software to help it learn how to better serve it's users. By disabling this setting you'll be protecting your private conversations with your Alexa devices, but at the same time you won't be contributing to helping Alexa learn and evolve.

It's been said that these Amazon employee's don't have direct access to these recordings and instead are assigned recordings randomly from a small batch of the total amount stored. These workers can review and transcribe up to 1000 recordings a day which will then be fed into the software to help it's devices grow more intelligent.

The more data Amazon has, the better it can teach Alexa to do the things you are asking it to do. For example if the employee's at Amazon saw a trend of common phrases that Alexa doesn't understand, there's a high chance that they will eventually update the devices to teach Alexa how to deal with those commands.

Does Alexa Listen to Everything I Say

Alexa only records your conversations with her when you say the wake word (Amazon,Computer,Echo). With that being said, sometimes Alexa hears words or phrases that sounds like the wake word and she begins recording you without you being aware of it.

These type of false positives happen from time to time and this is how private information or conversations that you didn't want recorded gets saved into Amazon's servers.

How Much Information Does Amazon Have on Me From These Recordings

Amazon says that the only identifiable information that is stored with your recordings is your first name, account name and the serial number of your device.

About Me

My name's Charles and I love how technology is making life easier and more convenient. I created this website to share everything I've learned about smart devices and show off cool ways to automate your life. If you're looking for in-depth information, tutorials, reviews and ways to make your life smarter, not harder, then you've come to the right place.

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